The Twelve Days of Titan

 

 

On the first day of Titan,
My true love sent to me,
An e-mail with a Regcode.

On the second day of Titan,
My true love sent to me:
Two Clustered Servers, and
An e-mail with a Regcode.

On the third day of Titan,
My true love sent to me:
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the fourth day of Titan,
My true love sent to me:
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the fifth day of Titan,
My true love sent to me:
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the sixth day of Titan,
My true love sent to me:
Six new connections,
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the seventh day of Titan,
My true love sent to me:
Seven LDAP servers,
Six new connections,
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the eighth day of Titan,
My true love sent to me:
Eight SFTP servers,
Seven LDAP servers,
Six new connections,
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers,
An e-mail with a Regcode.

On the ninth day of Titan,
My true love sent to me:
Nine servers running,
Eight SFTP servers,
Seven LDAP servers,
Six new connections,
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the tenth day of Titan,
My true love sent to me:
Ten clients connecting,
Nine servers running,
Eight SFTP servers,
Seven LDAP servers,
Six new connections,
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the eleventh day of Titan,
My true love sent to me:
Eleven users uploading,
Ten clients connecting,
Nine servers running,
Eight SFTP servers,
Seven LDAP servers,
Six new connections,
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode.

On the twelfth day of Titan,
My true love sent to me:
Twelve dats downloading,
Eleven users uploading,
Ten clients connecting,
Nine servers running,
Eight SFTP servers,
Seven LDAP servers,
Six new connections,
Five DMZs,
Four New Events,
Three Authentication modes,
Two Clustered Servers, and
An e-mail with a Regcode!

Have a Happy Holiday!

What’s in Your Virtual Stocking?

 Christmas time; it is a time for giving. All around the world, people are preparing holiday feasts, spending money on those, “must have” gifts of the season, and finding every reason to get into the spirit of the holiday. Here are two gifts that you will want to put in those virtual stockings, or give yourself this year:  

Happy Holidays! From South River Technologies

Webdrive for Mac

Why give WebDrive for Mac?

 WebDrive for Mac integrates FTP, FTPS, WebDAV, SFTP, or GroupDrive servers into OS/X Finder by mounting the server as a local device. This allows you to use your favorite Macintosh applications to edit files and save them directly to the server. The WebDrive for Mac client includes many advanced features like Secure FTP, SFTP, Passive Mode, and Unix file permission support. Read more   http://southrivertech.wordpress.com/2009/06/02/sneak-peek-webdrive-for-mac/

 Titan FTP Server

 Titan FTP Server is a powerful secure multi-threaded FTP/SFTP Server for Windows. Users  can setup multiple servers running simultaneously on different IP address/port combinations. Features secure file transfers using SSL; SFTP; Virtual Folders; user based access; file & directory permissions, disk quotas, UL/DL ratios, bandwidth throttling, local and remote administration. The last version included a web interface add-on, and a FIPS 140-2 compliance option for the Managed File Transfer Edition.  The latest version (7.12), is even further modified to delay timeouts and enhance performance for loading users and groups from storage.

 More reasons to give the Titan FTP server:

•  SSL Support. Allows you to transfer files securely over an encrypted channel.
• Unlimited user accounts
• Allowance to customize the maximum bandwidth given to any server/user.
• S/KEY Password Encryption
• Ability to configure Upload/Download Ratios (with Free Files List).
• Ability to set Disk Quotas (with Free Files List).
• Ability to configure Custom Messages for logon, logoff, etc.

 

Contact Sales today to inquire about pricing, or trial before you buy

Sales – Sales@southrivertech.com

20- day Trial – http://southrivertech.com/download/index.html

 Compare Titan FTP features – http://southrivertech.com/products/titanftp/compare.html

What’s New in GroupDrive 6

South River Technologies’ collaboration server, GroupDrive, gives you a central, secure method to store and access files– so that you can get to your files easily, and to the files that you collaborate on and share with others– just as easily, from anywhere, anytime.

When you are working off-site, you can access and share corporate information without expensive and complicated enterprise content management systems (ECMs) or remote software. You can access your data using any Web browser, or by using a “Virtual Drive” technology for Windows or Mac, such as GroupDrive Collaboration Server’s Desktop Client, where you have the benefit of accessing the server directly from your desktop.

When you use GroupDrive, you can easily create shared workspaces. And as the creator of the workspace, you can define the actions that other users can take on your documents and folders in the workspace. Documents and folders are stored in a familiar Windows format and can be accessed via drag and drop, or a simple user interface.

 So, what’s new in GroupDrive 6?

Change a QuickLink’s Expiration Date

GroupDrive allows documents to be shared with customers and partners outside of the organization by sending email links rather than bulky and problematic email attachments. A GroupDrive “QuickLink” allows the owner of the document to set the permissions on the QuickLink, including an expiration date. GroupDrive 6 allows you to change the expiration date once it has been set.

 Support for Windows 7

The GroupDrive Server application is a native Windows application and is supported under the following operating systems:

• Windows 7 (32-bit and 64-bit editions)
• Windows Server 2008 (32-bit and 64-bit editions)
• Windows Server 2003 (32-bit and 64-bit editions)
• Windows Vista Ultimate, Business, Enterprise (32-bit and 64-bit editions)
• Windows 2000 Advanced Server
• Windows 2000 Server

GroupDrive Client for Mac

With the GroupDrive client for Mac, you can mount the remote GroupDrive server as a local file system device. By connecting through a ‘virtual’ device, there is no need to learn a separate client interface. You access and edit files on the server the same way that you interact with files on your local Mac.

FIPS SSL

GroupDrive Collaboration Server provides support for the industry standard Secure Sockets Layer (SSL). GroupDrive 6 also provides the ability to be FIPS-SSL compliant, in Windows XP and later versions of Windows, when you enable the System Cryptography security setting either in the Local Security Policy or as part of Group Policy.

Want to see GroupDrive Collaboration Server in action for yourself?  Ask our Sales Department for a GroupDrive demo or a fully functional trial version: sales@southrivertech.com.

Thanksgiving weekend?!?!?

Thanksgiving weekend is upon us. How do you write a technology-oriented blog posting on one of the most celebrated American holidays of the year, while at the same time trying to offer insights and maintain the interest of your international readers? So I ask my wife. She (very quickly I might add) says, ‘Write what you’re thankful for and ask for feedback from your readers. Ask what they are thankful for?’ Easy enough for her to say, her fingers aren’t tapping aimlessly on the keys hoping something will magically appear on the screen. But it got me to thinking. The US economy is getting its share of bumps and bruises this year, right along with the other major economies in the world. Corporate revenue is down, unemployment is up, and the financial markets are taking us on a roller coaster ride that we haven’t experienced in decades.

But still, as you look around, as news comes to you, whether it arrives in printed form, online or through your mobile device, there are more and more positive things happening in the world if you look for them. People are persevering, businesses are providing services, products are being manufactured, and new ideas are being developed. Businesses are looking for ways to economize, or to go green, or to build morale, or make a difference. We can be thankful.

I’m thankful to have a job, working for a small business providing products and service to the international, technical world at large. I’m thankful to be able to work with our partners around the world, to bridge cultural differences, to accommodate different economic models, to bring technical solutions forward to help meet our customers’ needs and reduce or eliminate their challenges. I’m thankful for the talented engineers here at South River Technologies who are able to generate new ideas and create technical tools that our customers can use to chip away at their problems. I’m thankful that these same engineers can look for direction in the feedback from our end users and incorporate external ideas into useful applications.

They are just a few of my thankful tidbits. What are you thankful for? What helps you get by each working day? Share your thoughts about this time of year, a time when we look back, and look ahead.

Oh, and one more thing; I’m thankful that my wife gave me this blog post idea Happy Thanksgiving to everyone.

Where’s the Remote?

Not long ago, my husband and I spent 20 minutes searching for the remote control in our bedroom.  We wanted to watch the news, so with the TV less than 5 feet away from us, I finally walked over and push the “power on” button – whew, crisis averted!    But with regard to technology, remote control is an essential technical support tool.  The days of walking a user through steps over the phone, or getting in a car to travel to a customer’s site, are almost things of the past.  Nowadays, technical support operates like Domino’s pizza delivery service;  if I (the Technical Support Engineer) can’t get your problem fixed in under 30 minutes, a link will be provided allowing me access to  fix the problem remotely.

Here at South River Technologies, our Support and Development Engineers use remote control software daily to solve customer problems; issues ranging from, “I can’t activate the license on my Titan MFT Server,”  to, ” My WebDrive will not connect to my WebDAV server.”  With SRT having customers all over the world, remote access saves us a bundle in long distance calls,  and there is no need to travel to a customer site. As long as we have the Internet, we can provide “on site” support.  I can’t describe the anxiety that washes over me when someone declines remote control access to their site.  You mean I actually have to walk you through this over the phone or write instructions? Someone please call the Police!

So, some may argue that remote control devices have made us lazy because now we sit back and watch someone else do the work, but aren’t lazy people the most inventive?   Think about it.

Programming…delicious, delicious programming

The SRT staff received this email from one of our programmers this morning:

GoToKitchen(DateTime time = DateTime.Now()) {

       lock(kitchenDoor)

       {

beginning:

              Enter();

              OpenItalianCroissant();

              HideIt();

              EatIt();

               if (likeIt)

              {

                     goto beginning;

              }

              if (hateIt)

              {

                   Reconsider();

                   goto beginning;

              }

       }

}

…Now, that’s good programming!

Document Collaboration

By definition, document collaboration is: cooperative arrangement in which two or more parties work jointly toward a common goal. Businesses collaborate on a daily basis  between various departments within their organizations. The sales department  is able to collaborate with the legal department, marketing with sales, sales managers with their field sales reps who in turn collaborate with external clients, vendors, and contractors etc.

Wouldn’t it be nice if there was a simple way to centrally store files and safely access them over the internet ? It’s always problematic to have one person keeping track of the changes when each department/person makes their own revisions and forwards those changes to the person in charge of the “master” document.   The right document collaboration tool, such as the GroupDrive Collaboration Suite, eliminates the need for countless hours of review to make sure nothing had been left out of an important document.  How nice would it be if , when working on a project or proposal, everyone who needs to contribute can access and work from the most current version of the document?  The GroupDrive Collaboration Suite enables you to do exactly that. Without the hassle of complicated content management systems,  GroupDrive allows users to securely and easily share files and collaborate in real-time. Users accessing the GroupDrive server can set up folders, access permissions, and share with specific users or departmental groups within the organization.

With security being one of the highest priorities in businesses, you want to make sure your business files are kept safe with encrypted sessions using industry proven SSL (Secure Sockets Layer), to secure your critical business documents. Most of us send files through email when needing to share with documents/files with our external clients, vendors and field employees.  But, let’s face it, email is not very secure and poses challenges when trying to send large files. GroupDrive gives users the ability to safely and easily create and send QuickLinks to a securely stored file on the server. The QuickLink is a public link to a file or folder offering easy access by the recipient who can simply click on the link. Permissions, expiration timeframes, and passwords can be configured on the link to ensure security and limit access to the file.

To learn more please go to www.groupdrive.com, or contact sales at sales@southrivertech.com

Cybersecurity Awareness

 October is National Cybersecurity Awareness Month.  The website StaySafeOnline.org encourages you to make cybersecurity a priority and provides some “top tips” on how you can protect your business. While some of these tips are seemingly common sense (for example, “Know who you’re dealing with online.”), other tips speak directly to the capabilities of the software that you choose:

This tip immediately made me think of our secure FTP server solution, Titan MFT Server. Titan MFT Server is a managed file transfer solution, which, along with many other features that address cybersecurity (such as highly granular security settings that can restrict IP access and help to prevent DoS and FXP attacks) also provides strong authentication options and the ability to force complex password rules.

Titan MFT Server supports a variety of user authentication options, including native Titan Authentication, Windows NT/SAM authentication (for Windows 2000 Servers), Windows Active Directory authentication, LDAP authentication, and ODBC authentication.

Titan also provides S/Key password encryption and the ability to force the user to create passwords that are strong, which helps to prevent brute force password cracking. When this feature is enabled, passwords must be at least eight characters long with no spaces and must contain:

• one or more Latin uppercase letters (A through Z)
• one or more Latin lowercase letters (a through z)
• one or more digits (zero through nine)
• one or more non-alpha characters, such as ! # $^& , -+=

To learn more about how you can protect your business from cyberthreat by using Titan MFT Server, contact our sales team at sales@SouthRiverTech.com.

Oh Where, Oh Where has my Document Gone?

This week I came across an interesting statistic: the average knowledge worker spends nearly an hour per week searching for electronic files – and nearly 2 hours per week re-creating content that already exists!

We have files on our desktops, on LAN servers, on remote servers and in our email. We may even have documents in content management or collaboration systems. And it’s up to each of us to remember just where we put any given document!

Keeping track of many documents in a variety of places doesn’t have to be a daunting task. With a little bit of organization, and a few good tools, it’s possible to reduce or avoid the hours spent searching or recreating each month.

Organizing the files is the first step toward making it easier to find your documents. This is easier said than done in many cases. The important thing is to think about how you use the files. Do you want all proposals in a “proposals” folder, or would it be easier if the proposals were spread across individual customer folders? Do you want all status reports from your employees in one folder, or split across individual employee folders? Also consider what is best accessed locally vs. on a LAN drive or remote server. If you travel or frequently work from home, consider how you will access files that you work on when out of the office.

Desktop search utilities can be extremely valuable is solving this problem. Desktop search utilities will index the files on your local computer and store information in an index file. This enables you to search for any word or phrase and quickly find all files that contain a match. The match can be in the file name or in the document’s content.

Many desktop search utilities can be configured to index any file that can be accessed from your desktop through a drive letter. This extends the search to include files on a LAN drive. By installing a copy of WebDrive, you can also extend this capability to your remote servers: use WebDrive to map unique drive letters to your Amazon S3 storage, your SharePoint server, your FTP server and your externally hosted storage, backup or collaboration services. Configure your desktop search utility to index all of these drive letters and you can execute one search and get results from your local PC, LAN drives and all of your remote servers!

I use Microsoft Windows Search for this purpose and it works beautifully. I don’t have to think about where I stored the file, I just enter the search criteria and all files that match are returned to me regardless of location.

Now if I could just remember where I put my car keys….

 

South River Technologies

FREE Online Technical Support!

FREE Online Support

Now, more than ever, people want something for nothing, and why shouldn’t we?  It seems everything costs more now days.  South River Technologies believes that people deserve a break when it comes to seeking and receiving support. With every license purchased, customers receive FREE online technical support.  This goes beyond just a written Q&A section somewhere on the website.  Through our FREE online help desk, a submitted ticket is directed to the desk of a Technical Support Engineer (TSE); a live person willing to assist.

 The FREE online technical support option is a breath of fresh air for those who want to get their own answers in their own time, never to bother a live person.  We also realize that when people choose live interaction, sometimes a simple email exchange is not enough. In those instances,  the TSE may request access to the computer to resolve the issue.  He or she will initiate a streaming session with no added cost to the customer. Should someone need to escalate the level of support, the TSE will provide direction in purchasing a phone support ticket or annual support contract.

 Wait! Before you click to register your help ticket, take a few minutes to peruse the Knowledgebase Articles.  This FREE information will help you save time otherwise spent waiting in queue “for the next available representative.” This option provides 7×24 support to everyone, as our support center does not operate on a 24×7 schedule.

 It is always a good idea to consider the no-cost options before requesting phone support. You will find a plethora of supporting documentation on our website; to include Quick Start Guides and User Guides. These documents are available to everyone and provide a wealth of information on installing and using our software products.

Check them out today, do it for FREE!

  

www.southrivertech.com